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DTC Fulfillment Canada

DTC Fulfillment That Delivers Your Brand Experience

CanadiEx is built for direct-to-consumer brands that know the unboxing moment matters. Same-day shipping, branded packaging, and 99.9% accuracy — every order, every time.

What Makes DTC Fulfillment Different

DTC fulfillment isn't just about moving boxes. It's about delivering your brand promise — reliably, at scale, on the timeline your customers expect.

Speed — Same-Day Shipping That Wins Customers

DTC consumers compare you to Amazon. Orders placed before 3 PM ship the same day from our Toronto warehouse. With 250+ Canadian destinations and multi-carrier optimization, we match the delivery speed your customers expect — without the Prime membership.

Brand — The Unboxing Experience Is Your Product

Your packaging is the first physical touchpoint between your brand and your customer. CanadiEx supports custom boxes, tissue paper, inserts, branded tape, and personalization at scale — every order packed to your exact spec.

Accuracy — 99.9% So You Never Disappoint

A wrong item or missing product doesn't just cost a replacement shipment — it costs a customer. Our barcode-scan pick process, weight verification, and photographic packing confirmation deliver 99.9% order accuracy across all DTC channels.

Branded Packaging Options

Five ways to make every delivery feel like it came directly from your brand — not a warehouse.

Custom Branded Boxes

Your logo, brand colors, and messaging on every box. We store your custom packaging and use it for every applicable order — no minimums too small to handle.

Branded Tissue Paper

Tissue wrapping elevates the unboxing moment and protects products elegantly. Available in custom colors and patterns with your branding.

Marketing Inserts & Thank-You Cards

Include product cards, discount codes, referral offers, or handwritten-style thank-you notes. Inserts can be static or dynamically selected based on order contents or customer segment.

Branded Packing Tape

Seal every box with tape carrying your brand name, logo, or pattern. A small detail that reinforces brand professionalism and deters box tampering.

Order Personalization

Custom gift messages, engraving-style printed notes, and name personalization on inserts or labels. Triggered automatically from order data passed through your storefront integration.

Unboxing Experience

73% of Consumers Say Packaging Influences Their Purchase Decision

Your 3PL isn't just a logistics partner — they're a brand execution partner. CanadiEx treats every order like your most important customer is watching.

Platform Integrations

Connect Your Storefront in Minutes

CanadiEx integrates natively with the platforms where DTC brands sell. Orders flow automatically; tracking flows back automatically.

Shopify
WooCommerce
Amazon Seller Central
BigCommerce
Magento
TikTok Shop
Etsy
Custom API

Don't see your platform? We support custom API and webhook integrations for any storefront or OMS.

The Metrics DTC Brands Actually Care About

We measure our performance by the KPIs that directly impact your customer experience and your bottom line.

Same-Day
Order Processing Cut-Off

Orders received before 3 PM ET ship the same business day — no exceptions.

99.9%
Pick & Pack Accuracy

Barcode scanning, weight checks, and photo confirmation on every order.

48h
Return Processing Time

Returned items inspected, graded, and restocked within 48 hours of receipt.

Real-Time
Inventory Visibility

Live stock levels sync with your storefront to prevent oversells before they happen.

No hidden fees on branded packaging execution
Dedicated account manager for DTC brands
Real-time inventory sync prevents oversells

Frequently Asked Questions

Common questions about DTC fulfillment with CanadiEx.

How do you handle custom packaging at scale?
We store your branded packaging materials in our Toronto warehouse alongside your products. Our WMS knows which packaging to use for which SKU, order value, or customer segment. You define the rules; we execute them on every order automatically.
Can you handle subscription box fulfillment?
Yes. Subscription boxes require coordinated batch processing — all orders go out in a defined window with consistent kitting. We handle subscription batch fulfillment with assembly line workflows, insert management, and coordinated carrier pickups for large batches.
How does the Shopify integration work?
Our Shopify app connects to your store in minutes. Orders flow automatically from Shopify to our WMS. Tracking numbers are pushed back to Shopify and trigger your store's native shipping confirmation emails. Inventory levels sync in real time to prevent oversells.
How do you handle DTC returns?
We provide a returns portal that can be white-labeled for your brand. Returned orders are received, inspected, and graded (resellable, damaged, dispose). Resellable items are restocked within 48 hours. Returns data is visible in your dashboard and can trigger automated customer refunds or exchanges.
What's your minimum order volume for DTC fulfillment?
We work with growing DTC brands at all stages. Whether you're shipping 100 or 100,000 orders per month, our pricing model scales with your volume. We'd rather grow with you than turn you away for being early-stage.

Ready to Deliver Your Brand Experience at Scale?

Join DTC brands across Canada that trust CanadiEx for same-day fulfillment, branded packaging, and 99.9% order accuracy. Your customers will notice the difference.

Get Your DTC Fulfillment Quote