B2B & Wholesale

B2B & Wholesale Fulfillment That Meets Retailer Requirements

CanadiEx handles the complexity of B2B fulfillment — pallet builds, routing guides, EDI, GS1 compliance — so your retailer relationships stay profitable and chargeback-free.

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B2B Fulfillment Is a Different Game Than DTC

Retailers don't accept the same mistakes consumers do. A missed routing requirement doesn't get a customer service email — it gets a chargeback. Here's how B2B fulfillment fundamentally differs from direct-to-consumer.

Aspect

DTC (Direct-to-Consumer)

B2B / Wholesale

Order Size

Individual units (1–5 items per order)

Cases, pallets, or full truckloads (100–10,000+ units)

Routing & Compliance

Consumer address, no special routing guides

Retailer routing guides, ASN requirements, compliance chargebacks

Documentation

Packing slip + shipping label

EDI 856 (ASN), BOL, GS1 barcodes, retailer-specific carton labels

The chargeback risk is real: Major Canadian retailers routinely issue chargebacks of 1–5% of invoice value for compliance failures including late ASNs, incorrect labeling, and routing guide deviations. CanadiEx's B2B compliance protocols are built to protect your margins.

B2B Fulfillment Capabilities

Six core capabilities purpose-built for wholesale and retail distribution in the Canadian market.

Pallet Shipping & LTL/FTL

We build, wrap, and label pallets to exact retailer specifications. LTL (less-than-truckload) and FTL (full truckload) coordination with carriers serving all major Canadian retailers.

Retailer Compliance Management

Every major Canadian retailer has unique routing guides with specific labeling, scheduling, and documentation rules. Non-compliance means chargebacks. We know the guides so you don't have to.

EDI Integration

Electronic Data Interchange (EDI) for 810 invoices, 850 purchase orders, 856 advance shipment notices, and 997 acknowledgements. We integrate with your systems or manage EDI on your behalf.

GS1 Labeling & Barcoding

Carton labels, inner pack labels, and master case labels built to GS1-128 standards with all required fields: GTIN, SSCC, PO number, lot/date. Pre-ticketing available for retail-ready inventory.

Cross-Docking

Inbound freight arrives at our Toronto dock and flows directly to outbound without long-term storage. Ideal for time-sensitive promotional inventory or retail replenishment scenarios.

B2B Reporting & Analytics

Track fill rates, on-time delivery, chargeback history, and retailer performance KPIs. Monthly reporting packages formatted for your retailer review meetings.

Retailers We Fulfill To

We maintain active routing guide compliance and EDI relationships with Canada's major retailers. If your retail partner isn't listed, contact us — we add new retailers regularly.

Walmart Canada

DSO, routing guide, GS1 compliance, EDI 856/810

Costco Canada

Warehouse-to-warehouse pallet delivery, club packaging

Amazon Vendor Central

PO-based replenishment, FBA co-mingle, ASN compliance

Canadian Tire

DSD and warehouse programs, seasonal replenishment

Shoppers Drug Mart / SDM

Health & beauty compliance, planogram-ready cartons

Independent Retailers

Custom routing for regional chains and buying groups

* Retailer names are provided for reference only. CanadiEx is an independent 3PL and is not affiliated with or endorsed by the retailers listed.

Frequently Asked Questions

Common questions about B2B and wholesale fulfillment with CanadiEx.

What happens if a shipment doesn't meet a retailer's routing guide?

Retailer chargebacks for non-compliance can run 1–5% of invoice value and are difficult to dispute. Our operations team maintains up-to-date routing guides for all supported retailers and audits every outbound B2B shipment before it leaves the dock.

Can you handle both B2B and DTC fulfillment for the same brand?

Yes — and this is one of our most common setups. Many brands run wholesale to retailers (B2B) and direct-to-consumer through Shopify or Amazon simultaneously. We manage both channels from the same Toronto warehouse with shared inventory.

What EDI transaction sets do you support?

We support the core retail EDI transaction sets: 850 (Purchase Order), 856 (Advance Shipment Notice), 810 (Invoice), 997 (Functional Acknowledgement), and 860 (PO Change). Custom transaction sets available on request.

Do you handle inbound freight from my manufacturer?

Yes. We can receive inbound shipments directly from your manufacturer or contract packer, including containers from overseas. We handle unloading, receiving inspection, count verification, and put-away.

How do you manage retailer chargeback disputes?

We document every B2B fulfillment event with time-stamped photos, carrier confirmations, and EDI transmission logs. This documentation forms the basis of chargeback disputes. Our compliance rate means chargebacks are rare, but when they happen, we have the evidence to fight them.

Ready to Streamline Your B2B Fulfillment?

CanadiEx handles retailer compliance, EDI, palletization, and GS1 labeling — so you can focus on growing your wholesale accounts, not managing chargeback disputes.

Get a B2B Fulfillment Quote